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Job Details
Location Louisville
Floor and Decor

Retail Sales Associate
PURPOSE: Store is located at 3430 Preston Hwy, Louisville, KY 40213

This position is responsible for greeting every customer with a smile and friendly face is crucial.

Sales associates are the face of the company.
Asking open ended questions about a customer’s project in order to determine their needs is all part of our sales process.
Our sales associates are also expected to be subject matter experts as it relates to product features and knowing the related items to sell an entire project.

• High school graduate or equivalent (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education).
• At least six (6) months to one (1) year of customer service experience.
• Must be detail oriented.
• Must possess excellent customer service skills and work well under pressure.
• Ability to multi-task, meet deadlines, and work in a fast-paced environment.
• Must be able to work a flexible schedule.

• Welcome customers by greeting them and offering assistance.
• Direct customers by escorting them to specific a product(s).
• Assist with merchandising, stocking, cleaning and inventory functions.
• Help create an excellent shopping experience for all customers.
• Provide customers with information of Floor & Decor’s products and service offerings.
• Demonstrate a thorough understanding and compliance with the company’s safe lifting practices and standard operating procedures.
• Act in a manner that is consistent with the company’s core values.
• Recommend products or services based on individual customer requirements.
• Ensure product presentation area is clean and organized.
• Maintain composure while assisting customers, authorities, executives, clients, and associates.
• Able to read, write, and speak English.
• Regular talking and hearing.

• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical Work ' Ability exert 30 ' 60 pounds of force frequently, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel.
The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Contact Information      
Floor and Decor
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